Insight and intelligence

Insights - Services

SERVICES

  • Market Mapping
    and Segmentation
  • Customer Insight
  • Customer Experience
  • Company Profiling
  • Competitor Profiling
  • Stakeholder Consultation
  • Competency Audit
  • Commercial Due Diligence
  • Market Intelligence
  • Mystery Market Shopping
  • Marketing Research Management*

*including commissioning, methodology, fieldwork supplier, findings analysis, action recommendations

 

When developing or revamping products and services, you need to know what your customers want, what they are already getting and how you can improve on it.

By carrying out this initial work, we’ll help you produce more appropriate and effective solutions, which will in turn help you improve customer relationships and communications, and provide better value for money for your marketing activities.

Back to grass roots
For instance, we helped Sport England and the Government with a robust assessment on the impact of its £100m investment in grass roots sports facilities – gathering intelligence and developing insights into the best way to improve the funding process. Read more...

The business case for broking mortgages
When The Motley Fool wanted to examine the rationale for taking a full broking role in mortgages, it called us in to carry out an objective and professional assessment of the opportunity. Taking the findings, we developed a comprehensive business case for its parent company in the US. Read more...

   
Sport England The Motley Fool

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CASE STUDIES

Rural Payments Agency (RPA)
Quadrant’s research amongst staff highlighted the importance of employee engagement and communications

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Yorkshire Ambulance Service
Our insights helped YAS to identify new income opportunities to overcome their operating deficit

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Sensus Metering Systems
We helped Sensus in building intelligence on smart metering prospects across the EU countries

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HP (Hewlett Packard)
Quadrant provided HP with a comprehensive analysis of competitive drivers in a complex new category

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Department of Health (DH)
Using multiple information points, Quadrant helped DH in analysing the impact of the Healthcare Travel Costs Scheme

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NHS Barnsley
Quadrant joined forces with The Campaign Company (TCC) to deliver an innovative, comprehensive and
inclusive public and staff consultation for NHS Barnsley on a challenging subject

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Leading Private Equity Firm
Quadrant carried out a fast track commercial due diligence of this healthcare diagnostics business for a significant planned investment

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